Sony PSN outage update: Day 6

There seems to be no end to the Sony PlayStation outage. While Sony has announced that its systems were hacked post which the company had to bring down PSN servers, there are now raising privacy concerns over the personal contact details and credit card information of PS3 users, which was stored on PSN servers.

Satoshi Fukuoka, a spokesman for Sony Computer Entertainment in Tokyo, spoke with PCWorld and claimed the company “has not yet determined if the personal information or credit card numbers of users have been compromised, but that Sony would promptly inform users if it found that was the case.”

Luckily, Sony’s Patrick Seybold has yet another update to let us all know that Sony doesn’t have much of a clue about when this mess will get fixed. “Unfortunately, I don’t have an update or timeframe to share at this point in time,” he wrote. “As we previously noted, this is a time intensive process and we’re working to get them back online quickly. Will keep you updated with information as it becomes available. We once again thank you for your patience.”

According to the last update from Sony PSN Europe:

I know you are waiting for additional information on when PlayStation Network and Qriocity services will be online. Unfortunately, I don’t have an update or timeframe to share at this point in time. As we previously noted, this is a time intensive process and we’re working to get them back online quickly. Will keep you updated with information as it becomes available. We once again thank you for your patience.

I think Sony has already tested the patience of its users quite a lot and its high time it openly talks about the issue or rather do something concrete to bring back PSN to life.